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CourseTrends is the leading provider of integrated online marketing solutions for golf facilities. Primary solutions include managed websites, email marketing, marketing library, golf event management, e-commerce, and social media integration.
Established in 2003 and based in Austin, Texas, CourseTrends offers comprehensive marketing solutions to over 2,500 golf courses.
Please see our job listings below.
| Job Title | Location | Position | Job Details |
|---|---|---|---|
| Account Manager | Austin | Full Time | |
| Golf18 Support Agent | Austin | Full Time | |
| Regional Sales | Austin | Full Time | |
| Tee Time Reservation Center Agent | Austin | Full Time |
Account Manager
Job Title: Account Sales Representative | CourseTrends, Inc/Golf18 Network
Location: Austin, TX
Date Posted: 1/22/2015
Employment Type: Full Time
Job Description:
A nationwide Golf Marketing Solutions firm, CourseTrends is looking to hire Account Managers to join their rapidly growing company. CourseTrends is an established organization that offers on-‐line marketing solutions for golf courses and other organizations all over North America. This firm has a fun, Austin-‐type culture with a professional approach to their business. We are looking for candidates who want to be part of a successful, tenured and seasoned Customer Success team. CourseTrends also operates the Golf18Network.com online tee time booking system allowing Golfers the opportunity to book the best-‐priced tee times across the country.
If you love golf and technology, we have the perfect position for you!
Primary Responsibilities:
- Serves as the expert on all components of the CourseTrends / Golf18 Network Product Suite.
- Achieve and exceed recurring renewal and upsell objectives within your assigned client base.
- Manage all aspects of the upsell process including existing product and new product introduction, qualification, evaluation and close.
- Delivers the highest level of client satisfaction within assigned accounts and ensures contract renewal.
- Be able to demonstrate CourseTrends /Golf18 network products to clients via in-person meetings or online screen share.
- Manage and track customer and transactional information into web-‐based CRM system; logging all client activity within the established processes; keeping customer and prospect account details current and accurate.
- Generates a pipeline of client references, profiles, and case studies for marketing to develop.
- Solicits client feedback on programs and works with Product Management to implement enhancements.
- Work effectively within a team environment to maximize renewal revenue and ensure Customer Success.
- Prepares and delivers Quarterly Business Reviews for each account.
- To be successful in this role, the Account manager will nurture relationships, build value, handle objections, create urgency, and collaborate strategically.
Qualifications:
- 2-3 years of directly related Account Management work experience in a Sales, Marketing or Customer Success position, which included responsibility for maintaining multiple client relationships.
- Motivated, goal oriented, persistent and a skilled negotiator.
- High level of initiative and work well in a team environment.
- Excellent interpersonal and writing skills.
- Has a strong sense of pace and urgency to ensure work is completed in the expected timelines.
- Required to work cross-functionally within the organization and with external channel partners.
- Handles stressful situations and deadline pressures well.
- Must be reliable, detailed oriented and skilled professional.
- Travel requirement up to 20%.
Compensation:
The compensation package is made up of an industry competitive base plus a bonus based on personal and team revenue renewal goals with incredible growth opportunity within a growing organization.
About CourseTrends:
Behind every golf course is an owner/operator with a passion for the game. Nothing can take the passion out of running a golf course more than lackluster financial results. CourseTrends is a trusted partner to over 2,500 golf courses. We make sure our customers achieve the best possible financial results by delivering the world's finest integrated online golf marketing solution.
Our proven marketing tools make it easy to generate additional revenue through more rounds, online product sales, events, tournaments and memberships. We have everything you need so you don't have to figure out how to cobble together an assortment of complicated technologies from different vendors. The CourseTrends solution is specifically tailored to the unique needs of golf courses.
About Golf18:
Since 2005, Golf18 has been a leader in tee time marketing programs and has sold tee times to millions of avid golfers. Golf18 is much more than a website. We provide comprehensive online marketing solutions to optimize revenue to the course.
The Golf18 Network is currently generating additional rounds for over 2,000 courses nationwide. With over 3 million golfers across the U.S., Golf18 has a significant advantage over our competitor sites.
* Required fields
Golf18 Support Agent
Job Title: Golf18 Support Agent
Location: Austin, TX
Date Posted: 1/22/2015
Employment Type: Full-Time
Job Description:
Fast growing internet marketing company seeks a first tier customer support representative. This person must have 2+ years of customer support experience over the phone and email (ticketing system). We are searching for a friendly, fun, and extremely reliable individual to be part of our support team, supporting our customers in using our tee time marketing program by updating a course’s rates and times, and sending email blasts to help promote the course.
Technical Skills (Required):
- CRM; SalesForce, Zoho or some similar products.
- Experience with Microsoft applications; Word, Excel, PowerPoint
Required People (Soft) Skills (must have):
- Superior work ethic absolutely required.
- Need to have a fun and friendly personality. Golf is fun.
- Excellent verbal communication skills are a must.
- Hard worker that is willing to put in extra hours when needed and enjoying the benefits of exceeding the customer's expectations. We are looking for a very dedicated individual that wants a career and not just a job.
Required Experience (must have):
2+ years in a customer support position.
Compensation:
$13 to $15 per hour; opportunity to grow into other roles
This position must be filled by someone that is available to work a flexible shift. Our team needs to maintain shift coverage that may include weekends and overnights.
About Golf18:
Golf18 Network helps golf courses market and sell their available tee times through our online tee time portal, email marketing campaigns, golf course booking engine and self administration tools. All designed to help our customers drive new revenue to their clubs.
* Required fields
Regional Sales
Job Title: Account Sales Representative | CourseTrends, Inc/Golf18 Network
Location: Austin, TX
Date Posted: 1/22/2015
Employment Type: Full Time
Job Description:
A nationwide Golf Marketing Solutions firm, CourseTrends is looking to hire Account Managers to join their rapidly growing company. CourseTrends is an established organization that offers on-‐line marketing solutions for golf courses and other organizations all over North America. This firm has a fun, Austin-‐type culture with a professional approach to their business. We are looking for candidates who want to be part of a successful, tenured and seasoned Customer Success team. CourseTrends also operates the Golf18Network.com online tee time booking system allowing Golfers the opportunity to book the best-‐priced tee times across the country.
If you love golf and technology, we have the perfect position for you!
Primary Responsibilities:
- Serves as the expert on all components of the CourseTrends / Golf18 Network Product Suite.
- Achieve and exceed recurring renewal and upsell objectives within your assigned client base.
- Manage all aspects of the upsell process including existing product and new product introduction, qualification, evaluation and close.
- Delivers the highest level of client satisfaction within assigned accounts and ensures contract renewal.
- Be able to demonstrate CourseTrends /Golf18 network products to clients via in-person meetings or online screen share.
- Manage and track customer and transactional information into web-‐based CRM system; logging all client activity within the established processes; keeping customer and prospect account details current and accurate.
- Generates a pipeline of client references, profiles, and case studies for marketing to develop.
- Solicits client feedback on programs and works with Product Management to implement enhancements.
- Work effectively within a team environment to maximize renewal revenue and ensure Customer Success.
- Prepares and delivers Quarterly Business Reviews for each account.
- To be successful in this role, the Account manager will nurture relationships, build value, handle objections, create urgency, and collaborate strategically.
Qualifications:
- 2-3 years of directly related Account Management work experience in a Sales, Marketing or Customer Success position, which included responsibility for maintaining multiple client relationships.
- Motivated, goal oriented, persistent and a skilled negotiator.
- High level of initiative and work well in a team environment.
- Excellent interpersonal and writing skills.
- Has a strong sense of pace and urgency to ensure work is completed in the expected timelines.
- Required to work cross-functionally within the organization and with external channel partners.
- Handles stressful situations and deadline pressures well.
- Must be reliable, detailed oriented and skilled professional.
- Travel requirement up to 20%.
Compensation:
The compensation package is made up of an industry competitive base plus a bonus based on personal and team revenue renewal goals with incredible growth opportunity within a growing organization.
About CourseTrends:
Behind every golf course is an owner/operator with a passion for the game. Nothing can take the passion out of running a golf course more than lackluster financial results. CourseTrends is a trusted partner to over 2,500 golf courses. We make sure our customers achieve the best possible financial results by delivering the world's finest integrated online golf marketing solution.
Our proven marketing tools make it easy to generate additional revenue through more rounds, online product sales, events, tournaments and memberships. We have everything you need so you don't have to figure out how to cobble together an assortment of complicated technologies from different vendors. The CourseTrends solution is specifically tailored to the unique needs of golf courses.
About Golf18:
Since 2005, Golf18 has been a leader in tee time marketing programs and has sold tee times to millions of avid golfers. Golf18 is much more than a website. We provide comprehensive online marketing solutions to optimize revenue to the course.
The Golf18 Network is currently generating additional rounds for over 2,000 courses nationwide. With over 3 million golfers across the U.S., Golf18 has a significant advantage over our competitor sites.
* Required fields
TTRC Agent
Job Title: Tee Time Reservation Center – Agent
Location: Austin, TX or remote work from home
Date Posted: 1/22/2015
Employment Type: Contract, Part-time
Job Description:
CourseTrends, Inc. is looking for golf-savvy professionals to handle incoming calls for our tee time reservations center. This person assists golfers nationwide to book tee time reservations. MUST BE AN EXPERIENCED GOLFER OR HAVE EXPERIENCE WORKING AT A GOLF COURSE BOOKING TEE TIMES. Opportunities are open to work in our Austin headquarters at this time. Qualified individuals may earn the ability to work remotely after completed training and proven track record. We are looking for someone to get in the ground floor of our rapidly growing company and create a successful customer service team. If you love golf and technology, we have the perfect position for you!
Qualifications:
- Solid understanding of golf course operations and booking tee time reservations
- Excellent written and verbal communication skills
- Need to have a fun and friendly personality. Golf is fun!
- Proficient with web based applications (skills to book appointments in a web based app)
Non-negotiables:
- Reservationist team hours are from 24/7, the candidate must be available to work a flexible shift (holidays, evenings and weekends are required)
- Must be reliable and detailed oriented
Compensation:
The position is starting at $10-13/hr.
THOSE WITHOUT GOLF EXPERIENCE NEED NOT APPLY.* Required fields
How to Apply
To apply for a position, send an email with attached resume and cover letter to: careers@coursetrends.com
Did You Know
CourseTrends, Inc. offers its employees a referral bonus.
